Senior Conversational AI Designer

Job Summary

A company is looking for a Senior Designer, Conversational AI to create exceptional conversational experiences.

Key Responsibilities

• Create conversational flows that anticipate user goals and handle various intents
• Craft and iterate prompts for AI systems to elicit high-quality responses
• Develop error handling strategies to manage AI misunderstandings while maintaining user trust

Required Qualifications

• 4+ years of experience designing complex chat and voice conversational experiences
• 1+ years of experience in designing innovative conversational AI solutions
• Proven knowledge of LLMs and prompt engineering best practices
• Digital portfolio showcasing relevant AI/conversational projects
• Ability to partner with engineering and product teams to translate insights into solutions