Senior Coordinator, Small Business Banking

Job Summary

A company is looking for a Senior Coordinator in Small Business Banking.

Key Responsibilities

• Provide exceptional customer service through first call resolution
• Deepen relationships with customers and enhance their experience
• Utilize various tools and maintain in-depth knowledge of Small Business products and services

Required Qualifications, Training, and Education

• High School Diploma, GED, or equivalent certification
• At least 3 years of Customer Service or Call Center experience
• At least 1 year of experience using Google Suite or Microsoft Office
• Preferred: At least 4 years of Customer Service or Call Center experience
• Preferred: At least 1 year of experience in the Financial Industry