Senior Creative Operations Manager

Job Summary

To support the Brand & Creative team, the full-time Senior Creative Operations Manager will manage end-to-end creative operations, project manage complex initiatives, and champion AI integration in workflows, working in a hybrid environment both remotely and onsite in Sherman Oaks or Mountain View, CA.

Key responsibilities

• Own and continuously improve creative operations, including intake, scoping, prioritization, and delivery of multidisciplinary creative work
• Project manage complex creative initiatives from kickoff through delivery, developing project plans and managing milestones and risks
• Partner with creative leadership to forecast capacity and allocate resources while balancing competing business priorities

Required qualifications

• 5-7+ years of experience in creative operations, marketing operations, or project/program management within an in-house creative team
• Deep understanding of multidisciplinary creative workflows and experience managing complex, cross-functional projects
• Proven track record of building scalable processes and solving operational challenges
• Hands-on experience with AI tools and project management platforms such as ClickUp, Workfront, or Asana
• Strong communication skills with the ability to build trust and influence decisions across teams and leadership