Senior CRM Administrator

Job Summary

A company is looking for a Senior CRM Administrator to manage and maintain their CRM system to support fundraising efforts.

Key Responsibilities

• Oversee user support lifecycle and provide training for donor data management tools
• Customize CRM platforms based on business needs and manage user access and permissions
• Maintain data quality, support data import processes, and ensure data privacy and governance compliance

Required Qualifications

• Minimum 5 years of experience managing a CRM environment, preferably in a nonprofit setting
• Proficiency in CRM configuration and data management
• Experience with system integrations and third-party APIs
• Strong technical skills in reporting and dashboards
• Familiarity with fundraising strategies and best practices is preferred