Senior CRM Administrator

Job Summary

A company is looking for a Senior CRM Administrator.

Key Responsibilities

• Manage user support and training for the CRM system, ensuring accurate data management and user documentation
• Administer and customize the CRM platforms to meet business needs, including configuration and report management
• Oversee data management processes, ensuring data quality, privacy, and governance across systems

Required Qualifications

• Minimum 5 years of experience managing a CRM environment, preferably in a nonprofit setting
• Proficiency in CRM configuration and data management
• Strong technical skills in reporting, dashboards, and system integrations
• Understanding of fundraising strategies and best practices
• Experience with data analysis and familiarity with SQL preferred