Senior CRM Administrator

Job Summary

A company is looking for a Senior CRM Administrator.

Key Responsibilities

• Oversee user support lifecycle, including onboarding and training for CiviCRM and Acoustic
• Customize and maintain CiviCRM and Acoustic platforms based on business needs
• Ensure data quality and governance, including monitoring data flows and implementing privacy best practices

Required Qualifications

• Minimum 5 years of experience managing a CRM environment, preferably in a nonprofit organization
• Proficiency in CRM configuration and data management
• Experience with system integrations and third-party APIs
• Understanding of fundraising strategies and best practices
• Familiarity with data analysis and SQL is preferred