Senior CRM Administrator

Job Summary

Detail-oriented and tech-savvy, the full-time Senior CRM Administrator will manage, configure, and maintain CRM platforms like HubSpot and Salesforce, while collaborating with cross-functional teams and tracking key SaaS metrics in a remote work environment.

Key responsibilities

• Manage and optimize CRM platforms, implementing workflows and data hygiene processes
• Oversee system infrastructure and ensure reliability and security of CRM-related tools
• Track and report key SaaS metrics, developing dashboards for performance visibility

Required qualifications

• Bachelor's degree in Accounting, Computer Science, or a related field
• 3-5 years of experience in system administration with a focus on CRM platforms
• Strong background in backend configuration and integration for Salesforce and HubSpot
• Experience with SaaS business models and associated KPIs/metrics
• Proven experience in end-to-end system migration projects