Senior CRM Manager

Job Summary

To elevate CRM strategies, the full-time Senior CRM Manager will independently manage lifecycle marketing campaigns, coach a CRM Executive, and collaborate with cross-functional teams in a remote setting.

Key Responsibilities:

• Develop and implement comprehensive lifecycle strategies aligned with business objectives
• Manage and mentor a CRM Executive, setting clear goals and providing feedback
• Set the creative vision for lifecycle communications and innovate campaign concepts

Required Qualifications:

• 5+ years of lifecycle/CRM experience, preferably in D2C or comparison
• Strong creative background with a proven track record of high-performing campaigns
• Experience in managing and mentoring junior team members
• Excellent stakeholder management and communication skills
• Familiarity with Braze or equivalent platforms is a plus