Senior CRM Marketing Associate

Job Summary

Focused on executing personalized lifecycle marketing programs, the full-time Senior CRM Marketing Associate will manage the building, QA, and deployment of email and SMS campaigns while maintaining an organized broadcast email calendar in a remote environment.

Key responsibilities

• Build, QA, and schedule campaigns across email, SMS, and push channels with high accuracy
• Manage the end-to-end email build process within the CRM platform, ensuring content and personalization are correct
• Execute updates and optimizations for triggered lifecycle flows, including segment targeting and creative refreshes

Required qualifications

• 3-5 years of experience in CRM, lifecycle marketing, or email marketing roles
• Hands-on experience with CRM or email service provider platforms like Bloomreach, Klaviyo, or Iterable
• Strong organizational skills with the ability to manage multiple concurrent workstreams
• Comfort with marketing analysis and performance reporting to drive actionable recommendations
• Customer-first mindset with a genuine interest in enhancing subscriber experience