Senior Customer Access Associate

Job Summary

A company is looking for a Customer Access Senior.

Key Responsibilities

• Resolve escalated Patient Access problems
• Hire, train, coach, and supervise Customer Access Associates
• Monitor performance metrics and ensure compliance with regulations

Required Qualifications

• Associate's degree required
• Minimum of 4 years of related experience
• Supervisory responsibilities included
• No specific licenses or certifications required
• Preferred 5-6 years of healthcare and/or customer service experience