Senior Customer Account Representative

Job Summary

A company is looking for a Senior Customer Account Representative, B2B Sales.

Key Responsibilities

• Upsell advanced product suite to existing small and medium-sized business customers
• Conduct biannual account reviews and maintain regular digital interactions with customers
• Prepare sales documentation and collaborate with teams for customer solution design and implementation

Required Qualifications, Training, and Education

• High School Diploma or GED required
• 2-5 years of relevant work experience
• Knowledge of billing system order entry processes
• Ability to work variable schedules, including nights and weekends
• Experience in sales and account management