Senior Customer Advocacy Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Mar 27, 2024
This job expires in: 7 days

Job Summary

A company is looking for a Senior Customer Advocacy Manager in the Tri-State Area.

Key Responsibilities:
  • Oversee a portfolio of clients and partner with internal teams and SI's in delivering the platform and services
  • Guide customers through technical and business solutions to drive adoption and value of the platform
  • Develop and execute customer success strategies, track renewals, and support expanding use of the platform within accounts

Required Qualifications:
  • 5+ years of experience in customer success, consulting, project management, or similar client-facing roles
  • Specific experience in client relationship management, technical delivery, and managing key customers
  • Technical knowledge and a desire to learn the platform
  • Service orientation and solution-minded approach

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH