Senior Customer Advocacy Manager

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Wed, Mar 27, 2024

Job Category: Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Customer Advocacy Manager in the Tri-State Area.

Key Responsibilities:

Oversee a portfolio of clients and partner with internal teams and SI's in delivering the platform and services
Guide customers through technical and business solutions to drive adoption and value of the platform
Develop and execute customer success strategies, track renewals, and support expanding use of the platform within accounts

Required Qualifications:

5+ years of experience in customer success, consulting, project management, or similar client-facing roles
Specific experience in client relationship management, technical delivery, and managing key customers
Technical knowledge and a desire to learn the platform
Service orientation and solution-minded approach

COMPLETE JOB DESCRIPTION

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Job is Expired

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