Senior Customer Advocacy Manager

Job Summary

A company is looking for a Senior Customer Advocacy Manager.

Key Responsibilities

• Execute and scale systems and programs for customer advocacy and engagement
• Manage customer advocacy pipeline and prioritize customers based on strategic value
• Create high-impact customer content and measure program effectiveness

Required Qualifications

• 3-5 years of experience in customer advocacy or community roles, preferably in cybersecurity
• Proven experience in building and scaling customer programs
• Experience working directly with enterprise customers
• Strong program management skills with the ability to manage multiple workstreams
• Data-driven mindset with experience tracking engagement and measuring impact