Senior Customer Architect

Job Summary

A company is looking for a Senior Customer Architect.

Key Responsibilities

• Collaborate with account teams to provide ongoing technical support and coverage
• Define and communicate the technical success plan for customers to achieve business objectives
• Ensure a smooth technical customer journey from onboarding to adoption and increased consumption of solutions

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred
• Experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
• Hands-on experience with Elastic solutions or equivalent technologies is a plus
• Familiarity with Elastic solutions (Observability, Security, Enterprise Search) or the Elastic stack is advantageous
• Ability to lead multiple projects simultaneously and meet deadlines