Senior Customer Architect

Job Summary

A company is looking for a Senior Customer Architect.

Key Responsibilities

• Collaborate with account teams to provide ongoing technical support while they focus on new deals
• Define technical success plans for customers to achieve their business objectives using Elastic solutions
• Ensure a smooth customer journey from onboarding to adoption, driving the consumption of Elastic solutions

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred
• Experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
• Hands-on experience with one or more Elastic solutions or the Elastic stack is a plus
• Ability to lead multiple projects simultaneously and meet deadlines
• Strong social skills to establish relationships with customers and team members