Senior Customer Architect

Job Summary

A company is looking for a Senior Customer Architect to manage technical relationships with enterprise customers and drive AI-enabled marketing solutions.

Key Responsibilities

• Lead end-to-end onboarding projects for enterprise customers, including technical implementation and project management
• Manage a portfolio of accounts post-onboarding, focusing on adoption, expansion, and value realization
• Develop AI-powered workflows for marketing enablement and create internal tools to enhance team operations

Required Qualifications

• 3-5 years in a client-facing technical role such as solutions architecture or technical customer success
• Strong proficiency in SQL and experience with cloud data warehouses like BigQuery or Snowflake
• Experience leading complex technical projects from kickoff to delivery
• Familiarity with cloud infrastructure (GCP, AWS, or Azure) and data pipeline concepts
• Hands-on experience with AI tools and designing prompt-based workflows or automations