Senior Customer Engineer
Job Summary
Working in a hybrid environment in New York, the full-time Senior Customer Engineer will manage technical relationships with high-growth Digital Native accounts, focusing on customer acquisition, onboarding, and expansion while delivering architectural value and measurable business outcomes.
Key responsibilities
- Lead technical discovery and design bespoke architectures while delivering demos and Proofs of Concept across Cloudflare's portfolio
- Serve as the primary technical contact during onboarding and implementation, ensuring rapid time-to-value for customers
- Identify and drive strategic cross-sell and upsell opportunities based on platform usage data and customer objectives
Required qualifications
- Deep understanding of web security, networking, and cloud infrastructure
- Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering
- Exceptional communication and presentation skills for diverse audiences, from engineers to C-suite executives
- Hands-on experience integrating AI-augmented workflows into development processes
- Proficiency in programming languages such as Python, JavaScript, or Go for writing integration scripts and API connectors
Complete Job Description
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