Senior Customer Experience Manager

Job Summary

A company is looking for a Senior Customer Experience Manager (Central).

Key Responsibilities

• Take ownership of projects focusing on cloud security, collaborating with various teams and stakeholders
• Establish relationships with customers to advocate for cloud security and ensure effective adoption of solutions
• Guide customers through their cloud security journey, implementing best practices and governance structures

Required Qualifications

• 6+ years of experience in a customer-facing strategic role
• Proven track record with Fortune 100 customers in cloud-based technology
• Experience managing strategic customers with an entrepreneurial mindset
• Deep understanding of Security SaaS offerings and pricing models
• Ability to learn and adapt to new offerings and pricing quickly