Senior Customer Experience Manager
Job Summary
Focused on enhancing customer engagement, the full-time Senior Customer Experience Manager will guide strategic cloud security initiatives for high-tech enterprise software clients in the Eastern United States, ensuring effective collaboration across teams and driving customer adoption of Wiz's solutions.
Key responsibilities
- Take ownership of projects emphasizing cloud security, collaborating with sales, support, and engineering teams
- Interface with key stakeholders to ensure effective communication and adoption of security best practices
- Build strong relationships with customers, advocating for their security needs while promoting Wiz's value
Required qualifications
- 6+ years of experience in customer-facing strategic roles such as CSM or AE
- Proven track record working with Fortune 100 customers in cloud-based technology
- Experience managing strategic customers with a focus on security SaaS offerings
- Ability to learn and adapt to Wiz's offerings and pricing rapidly
- Strong project management experience with large-scale transformations
Complete Job Description
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