Senior Customer Insights Analyst

Job Summary

A company is looking for a Sr. Customer Insights Analyst (Custom Reporting).

Key Responsibilities

• Partner with Account Management and Customer Development teams to create tailored narratives from performance data
• Act as a consultative partner to customer analytical teams, ensuring reporting informs their health and financial strategies
• Build and maintain customized dashboards and templates using BI tools to streamline reporting processes

Required Qualifications

• 6+ years of experience in an analytical role, preferably in SaaS, healthcare, or consulting
• Expert proficiency in data visualization and business intelligence tools, and advanced SQL skills
• Experience with reporting automation tools like Matik is desirable
• Bachelor's degree in a quantitative field such as Economics, Statistics, or Business Analytics
• Demonstrated experience in managing client relationships and collaborating with non-technical users