Senior Customer Marketing Manager

Job Summary

A company is looking for a Senior Customer Marketing Manager responsible for managing the post-sale customer journey to enhance engagement and advocacy.

Key Responsibilities

• Map and manage the customer journey to drive adoption and value realization
• Maintain and grow the customer advocacy program and develop initiatives for customer engagement
• Support customer onboarding and communications, including case studies and advisory board meetings

Required Qualifications

• Bachelor's degree in a relevant field such as Marketing
• 5-7+ years of experience in customer marketing or product marketing in enterprise software or technology
• Proven experience with technical products and developing customer messaging
• Demonstrable content creation skills
• Experience and/or knowledge of EDR, XDR, VM, MDR/MSSP, and/or SIEM technologies