Senior Customer Marketing Manager

Job Summary

A company is looking for a Senior Customer Marketing Manager who will design and execute customer advocacy programs that impact revenue and retention.

Key Responsibilities

• Define and build customer advocacy programs, including references and testimonials
• Create compelling proof assets from real customer usage to support business conversations
• Collaborate with Sales and Customer Success to ensure customer proof is integrated into revenue discussions

Required Qualifications

• 5-7 years of B2B marketing experience with a focus on customer marketing or advocacy
• Experience in building and scaling customer advocacy programs
• Ability to turn customer usage into actionable proof for Sales and Customer Success
• Experience in public representation through webinars, events, or industry speaking engagements
• Strong organizational skills to operate independently in fast-paced environments