Senior Customer Marketing Manager

Job Summary

A company is looking for a Senior Customer Marketing Manager to lead customer advocacy programs.

Key Responsibilities

• Build and scale a formal Customer Marketing program to support marketing, sales, and product initiatives
• Increase the volume and quality of customer proof points, including case studies and testimonials
• Develop a structured pipeline of customer champions who actively promote the brand

Required Qualifications

• 7-9+ years of experience in customer marketing, lifecycle marketing, or related roles
• Proven success in building or scaling Customer Marketing or reference programs
• Strong track record in developing customer stories, case studies, and testimonials
• Experience partnering with sales teams to support customer references
• Demonstrated ability to build executive-level customer relationships