Senior Customer Marketing Manager

Job Summary

A company is looking for a Senior Customer Marketing Manager.

Key Responsibilities:

• Analyze customer insights, behaviors, and trends to develop targeted marketing strategies
• Define and implement data-driven programs that drive adoption, retention, expansion, and upsell
• Collaborate with Customer Success leadership team to define and implement upsell and expansion campaigns

Required Qualifications:

• 5+ years of professional experience with at least 3 years in Customer Marketing or lifecycle marketing
• Deep experience and positive track record for generating pipelines within the customer base
• Strong analytical skills with the ability to interpret data and translate it into actionable strategies
• Proven ability to build relationships with customer success and marketing teams
• Exceptional project management skills with a track record of successfully managing complex marketing campaigns