Senior Customer Onboarding Specialist

Job Summary

A company is looking for a Sr Customer Onboarding Specialist to support Pharmacy and Specialty distribution customers.

Key Responsibilities

• Analyze and implement new customer accounts, ensuring all requirements are met for pricing, enrollment, and compliance
• Provide first contact resolution and collaborate with stakeholders to report on implementation progress and strategic insights
• Gather and analyze data from various reporting resources to drive consolidated analyses and reporting for sales and customers

Required Qualifications, Training, and Education

• Degree or equivalent experience, typically requiring 2+ years in project management, sales support, operations, or administration
• Experience with project management and business acumen
• Proficient in Microsoft Excel, Word, PowerPoint, Project, and Outlook
• Pharmaceutical industry experience is a plus
• Knowledge of Smartsheet, Tableau, SQL, and MS Access is beneficial