Senior Customer Order Representative

Job Summary

A company is looking for a Senior Representative, Customer Order Management.

Key Responsibilities

• Provide outstanding customer service and support operational improvements to exceed service levels
• Manage customer account activity, including order fulfillment and addressing customer inquiries
• Build strong relationships with key business stakeholders to enhance customer service collaboration

Required Qualifications

• 3-6 years of experience preferred
• High School Diploma, GED, or equivalent work experience preferred
• In-depth knowledge in a technical or specialty area
• Ability to resolve complex problems independently
• Experience in providing guidance or technical assistance to less experienced team members