Senior Customer Renewals Specialist

Job Summary

A company is looking for a Senior Customer Renewals Specialist.

Key Responsibilities

• Manage the renewal process from start to finish, ensuring a seamless experience for customers
• Negotiate renewal terms with customers and maintain communication with internal teams to finalize contracts
• Identify growth opportunities during the renewal process and collaborate with internal resources to strategize upcoming renewals

Required Qualifications

• 4+ years of experience in account management, customer success, renewals, or sales
• 2+ years of experience successfully driving the renewals process and meeting metrics
• Strong negotiation skills with a proven track record of completing contracts on time
• Ability to manage processes effectively and demonstrate financial acumen
• Experience in building strategic relationships with customers at an executive level