Senior Customer Service Representative

Job Summary

A company is looking for a Senior Representative, Customer Service.

Key Responsibilities

• Provides outstanding customer service and supports operational execution to achieve service levels
• Manages customer account activities, including order fulfillment and addressing customer inquiries
• Acts as a liaison for outsourced services, resolving issues related to invoicing and product returns

Required Qualifications

• 1-3 years of relevant experience preferred
• High School Diploma, GED, or technical certification in a related field preferred
• Must reside within a 1-hour radius of Lavergne, TN for onsite visits