Senior Customer Service Representative

Job Summary

A company is looking for a Senior Representative, Customer Service Operations.

Key Responsibilities

• Provides outstanding customer service and supports improvements in operational execution
• Manages customer account activity including order fulfillment and addressing customer inquiries
• Acts as a liaison for outsourced services related to invoicing and reimbursement, resolving issues as needed

Required Qualifications

• 3-6 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Demonstrated ability to work in a fast-paced, collaborative environment, preferred
• Highly motivated and able to work effectively within a team, preferred
• Strong communication skills with the ability to build solid relationships, preferred