Senior Customer Service Representative

Job Summary

A company is looking for a Senior Representative, Customer Service Operations.

Key Responsibilities

• Provides outstanding customer service and manages customer account activity
• Acts as a liaison for outsourced services related to invoicing and reimbursement
• Supports process improvement initiatives and collaborates with cross-functional teams

Required Qualifications

• 1-2 years of experience preferred
• Must live within a 1-hour radius of LaVergne, TN for onsite visits
• High School Diploma, GED, or equivalent work experience preferred