Senior Customer Service Representative

Job Summary

A company is looking for a Senior Incentive Customer Service Representative to deliver program implementation and administrative services.

Key Responsibilities

• Enter and maintain various databases
• Review contractor submissions for program compliance
• Communicate with customers and contractors to resolve rebate claim disputes

Required Qualifications

• 1-3 years of relevant experience
• High School Diploma or equivalent is required
• Knowledge of company products and customer service processes
• Ability to interpret policies for program participation
• Compliance with DOT qualification requirements, if applicable