Senior Customer Service Representative
Job Summary
To enhance customer satisfaction, the remote Senior Customer Service Representative will manage customer inquiries, provide product information, and assist with service-related issues in a full-time capacity.
Key responsibilities
- Manage customer inquiries and resolve service-related issues efficiently
- Provide detailed product information and support to customers
- Assist in the coordination of service installations and follow-up communications
Required qualifications
- Previous experience in customer service or a related field
- Proficiency in using customer service software and tools
- Ability to work independently in a remote environment
- Strong understanding of home improvement products and services
- High school diploma or equivalent; additional education is a plus
Complete Job Description
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