Senior Customer Solutions Manager

Job Summary

A company is looking for a Senior Customer Solutions Design Manager.

Key Responsibilities

• Develop and implement strategic plans to enhance customer experience and satisfaction
• Collaborate with stakeholders to design and develop comprehensive solutions that meet customer needs
• Oversee the execution of customer solutions projects, managing budgets, resources, and timelines effectively

Qualifications & Experience

• 10+ years in the transportation and logistics industry
• Proven experience in leading complex supply chain projects and managing cross-functional teams
• Experience in senior customer-facing roles, effectively delivering information to C-suite/VP level
• Technical experience in supply chain, including operations planning and optimization
• Experience managing special projects from design to implementation