Senior Customer Success Architect

Job Summary

A company is looking for a Senior Customer Success Architect.

Key Responsibilities

• Serve as a trusted technical advisor for customers
• Provide strategic consultation in taxonomy design, instrumentation, and data governance
• Collaborate cross-functionally to streamline internal processes and improve data management experience

Required Qualifications

• At least 5 years of customer-facing technical experience with enterprise accounts
• Competent in programming languages and concepts relevant to web and mobile development (e.g., SQL, JavaScript, Java, Python)
• Experience with SaaS solutions in product analytics, digital marketing, or related domains preferred
• Strong execution and customer service orientation
• Ability to effectively engage with stakeholders of varying technical competencies