Senior Customer Success Engineer
Job Summary
Owning adoption and workflow excellence for audit engagements, the full-time Senior Customer Success Engineer will work remotely to drive platform adoption, provide customer enablement, and translate audit best practices into scalable workflows.
Key responsibilities
- Manage adoption and success for a portfolio of audit customers, ensuring long-term retention and measurable outcomes
- Collaborate with audit teams to enhance audit efficiency and quality through effective workflow design and execution
- Lead training and change management initiatives to transition teams from legacy processes to the Fieldguide platform
Required qualifications
- 4+ years of experience in public accounting, audit, assurance, or advisory roles
- Deep understanding of the audit lifecycle, including planning and engagement management
- Experience in complex, multi-team audit environments and methodology rollouts
- Proficiency in configuring workflows and troubleshooting software platforms
- Strong ability to lead training and enablement efforts with audit teams
Complete Job Description
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