Senior Customer Success Manager

Job Summary

A company is looking for a Senior Manager, Customer Success.

Key Responsibilities

• Manage a team to drive adoption and consumption of Azure Cloud solutions for customers
• Develop long-term strategies and tactics to meet revenue goals while enhancing customer value realization
• Lead a regional team focused on customer retention and investment growth in the cloud portfolio

Required Qualifications

• Proven leadership experience in customer success or engineering teams with a history of exceeding performance metrics
• Ability to build successful relationships with external customers and influence their investment decisions
• Experience in driving cloud consumption and adapting to changing business environments
• Demonstrated experience collaborating with cross-functional teams to achieve results
• 12+ years of related experience, including 5+ years in customer success management and people management