Senior Customer Success Manager

Job is Expired

Location: Remote

Compensation: Base+commission

Staff Reviewed: Thu, Mar 28, 2024

Job Category: Account Management

Weekly Hours: Full Time

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Technical Customer Success Manager in the WEST region.

Key Responsibilities:

Own post-sales relationships for strategic and enterprise accounts in the West Coast and Asia-Pacific region
Develop and automate customer lifecycle events and strategic motions for Enterprise customers
Represent and champion the customer in internal meetings and partner with the team to grow the business in the region

Required Qualifications:

At least 5+ years of experience in SaaS or Enterprise software industry
Experience in Customer Success, Technical Account Management, Sales, or Customer Services
Must be in Pacific or Mountain Time Zone
Working knowledge of Enterprise software subscription lifecycle and processes
Experience with Cloud Native best practices and the OpenTelemetry ecosystem

COMPLETE JOB DESCRIPTION

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Job is Expired

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