Senior Customer Success Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 13 days

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities:
  • Develop trusted advisor relationships with key stakeholders and executive sponsors
  • Oversee customer on-boarding, adoption, and satisfaction
  • Identify expansion, retention, and renewal opportunities
Required Qualifications:
  • 7+ years of customer engagement and account management experience in SaaS or enterprise software/Cybersecurity
  • Experience working with large enterprise clients leading to adoption, expansion, and renewals
  • Strong customer orientation and ability to manage complex projects
  • Enthusiastic approach to connecting with customers and understanding their needs
  • University degree or equivalent experience

COMPLETE JOB DESCRIPTION

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