Senior Customer Success Manager

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Sat, Jun 01, 2024

Job Category: Account Management

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Customer Success Manager in the United States - Remote.

Key Responsibilities:

Drive growth by identifying upgrade opportunities and generating new revenues with existing customers
Develop relationships to serve as a trusted consultant with customers to optimize their online engagement strategy
Create customer success plans, translate financial terms into ROI, and drive QBRs with stakeholders

Required Qualifications:

6+ years experience in SaaS, enterprise B2B customer-facing positions
Strong understanding of businesses and digital trends
Experience working with cross-functional teams and multiple stakeholders
Understanding of e-commerce business needs
Curiosity and resourcefulness to understand brands' internal processes

COMPLETE JOB DESCRIPTION

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Job is Expired

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