Senior Customer Success Manager

Job Summary

A company is looking for a Sr. Customer Success Manager to guide customers through onboarding and operationalize sustainability strategies.

Key Responsibilities

• Own customer relationships and orchestrate all customer activities for successful implementation of the platform
• Project manage implementation timelines and dependencies while ensuring accountability among all parties
• Build cross-functional relationships and success stories to enhance customer engagement and drive platform adoption

Required Qualifications

• 2-5 years of experience as a Strategic Customer Success Manager in a SaaS environment or management consulting
• Experience managing large-scale transformation projects with major companies
• Fluency in English is required
• Interest in sustainability and experience with data management and analysis
• Ability to adapt in dynamic environments and a dedication to teamwork