Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

• Manage and enhance customer relationships to ensure satisfaction and retention
• Develop strategies to drive customer engagement and success
• Collaborate with cross-functional teams to address customer needs and feedback

Required Qualifications

• Bachelor's degree in a relevant field
• Experience in customer success or account management roles
• Proven track record of managing customer relationships effectively
• Ability to work independently in a remote environment
• Familiarity with customer success software and tools