Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager, Ad Solutions.

Key Responsibilities:

• Own onboarding and campaign setup coordination for new advertisers
• Serve as the primary point of contact for day-to-day communication
• Monitor performance daily and partner with the Network Performance team for optimizations

Required Qualifications:

• 5-7 years of Customer Success experience in an ad network or digital advertising environment
• Experience with customer onboarding and campaign management
• Proven ability to manage advertiser relationships and deliver strong outcomes
• Experience in identifying upsell opportunities and analyzing performance data
• Strong organizational skills to manage multiple accounts and priorities