Senior Customer Success Manager

Job Summary

A company is looking for a Senior Enterprise Customer Success Manager.

Key Responsibilities

• Provide strategic direction and establish consultative relationships with clients
• Utilize data to offer product and strategy recommendations while identifying upsell opportunities
• Collaborate with cross-functional teams to deliver value and improve internal processes

Required Qualifications

• Experience in Customer Success or a similar role
• Background managing complex, global Enterprise accounts
• Formal or informal project management expertise
• Experience in SaaS and/or HR or Talent Acquisition is a plus
• Authorization to work in the United States on a full-time basis