Senior Customer Success Manager

Job Summary

A company is looking for a Senior Manager of Customer Success - Enterprise.

Key Responsibilities

• Develop and execute strategies for customer success focused on long-term growth and satisfaction
• Build, mentor, and lead teams of Customer Success Managers to foster a culture of excellence
• Cultivate relationships with key stakeholders to align offerings with their strategic goals

Required Qualifications

• 7+ years of experience in multi-country payroll with Fortune 500 organizations
• 5+ years of experience in customer success leadership or a related field
• Proven ability to develop and execute large-scale change management strategies
• Adept in configuring and managing Workday integrations with global payroll systems
• Reliable self-starter with a strong growth mentality and a solid track record of achievement