Senior Customer Success Manager

Job Summary

A company is looking for a Senior Manager, Customer Success & Enablement.

Key Responsibilities

• Design and manage customer collateral and communications
• Lead the change management strategy for customer-facing tools and programs
• Develop and deliver presentations to senior executives on project updates and plans

Required Qualifications

• 5+ years of healthcare work experience
• 5+ years of experience in project management, product management, or consulting
• Bachelor's degree in a relevant field or equivalent experience
• Customer-facing experience in sales, implementation, or account management preferred
• Experience with digital tools and Salesforce operations