Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager (Remote).

Key Responsibilities

• Directly manage relationships with political agencies, campaigns, PACs, and advocacy groups
• Serve as the primary point of contact for strategic planning, campaign execution, and performance optimization
• Oversee programmatic campaign setup, trafficking, optimization, and reporting within DSP platforms

Qualifications

• 5 years of experience in programmatic advertising, digital media, or ad tech
• Direct experience working with DSP platforms (The Trade Desk, DV360, Xandr, or similar) required
• Experience managing political clients or campaigns strongly preferred
• Strong understanding of programmatic buying, targeting strategies, and optimization tactics
• Ability to manage multiple high-priority campaigns in deadline-driven environments