Senior Customer Success Manager

Job is Expired

Location: Remote

Compensation: Base+commission

Reviewed: Mon, Mar 02, 2026

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Customer Success Manager who will engage with Enterprise customers to enhance their experience and drive product adoption.

Key Responsibilities

Drive strategic client relationships and engage with key decision makers
Monitor client health scores and conduct strategic account planning
Act as the 'voice of the customer' in internal meetings and collaborate with Account Managers

Required Qualifications

4+ years of experience as a Customer Success Manager in SaaS
Experience with tools such as Gainsight and Salesforce
Ability to drive customer training and product adoption
Strong understanding of HR user persona and customer health metrics
Resourceful with the ability to manage risk and foresee growth plans

COMPLETE JOB DESCRIPTION

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Job is Expired

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