Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager who is passionate about being a strategic partner to clients.

Key Responsibilities

• Maintain strong relationships with strategic accounts to ensure client success and account growth
• Collaborate with Customer Success leadership to manage and scale accounts for long-term performance optimization
• Lead client communications and strategic recommendations, ensuring a seamless customer experience

Required Qualifications

• 5-6+ years of experience in online advertising, digital media, or ad-tech industries
• Proven ability to develop and nurture client relationships at all decision-making levels
• In-depth knowledge of the MarTech landscape
• Self-starter with excellent time management skills
• Strategic thinker with the ability to identify opportunities for account growth