Senior Customer Success Manager

Location: Remote

Compensation: Hourly

Reviewed: Wed, Mar 25, 2026

This job expires in: 1 days

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Customer Success Manager, Enterprise.

Key Responsibilities

Drive activation, adoption, and value across the full Agent Success product stack
Build executive rapport with C-suite leaders to integrate solutions into their growth strategies
Protect and grow revenue by managing health, renewal, and expansion opportunities

Required Qualifications

5+ years in a client-facing role at a SaaS or technology company
Proven track record of managing a complex portfolio of accounts
Experience engaging senior stakeholders and navigating multi-level organizations
Strong ability to leverage data to communicate insights and recommendations
Bachelor's degree or equivalent experience

COMPLETE JOB DESCRIPTION

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