Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager, Enterprise.

Key Responsibilities

• Own and execute Customer Success Plans (CSPs) to deliver measurable business outcomes
• Drive adoption and consumption across enterprise accounts
• Build and maintain executive-level relationships (Director-C-suite)

Required Qualifications

• 5+ years in Customer Success, Account Management, or Consulting
• Experience managing enterprise or strategic accounts
• Strong executive presence and stakeholder management skills
• Proven ability to drive adoption, retention, and customer outcomes
• Data-driven mindset with ability to translate insights into action